At Granite Telecommunications, we set our standards high. We have built our reputation as a leader in our industry by focusing on quality, service, and attention to detail.

Due to tremendous growth, our Quincy, MA based company is expanding our Structured Cabling & Infrastructure Solutions division.  We are looking for an experienced Field Ops Elite Account Manager.  You will be the primary point of contact for Granite technicians and Premier Account Reps.  The Elite Rep will manage strategic, Beta and high volume client accounts.  Experience in Telecommunications/Structured Cabling would be helpful.

Key Responsibilities:

·         Manage Elite accounts including Beta's, rollouts and strategic accounts

·         Manage installation status updates in excell

·         Participate and lead customer conference calls

·         Visit client sites as needed

·         Work with Premier teams to support Elite Granite clients

·         Organize and run new client kick off calls

A successful candidate in this role will possess the following kknowledge & skills:

Specialized Skills/Training/Experience:

·         1+ years experience in a client facing role

·         Must be focused and possess the ability to resolve problems efficiently

·         Excellent PC skills: Windows, Word, Outlook, Excel and web-based appilcations

·         Ability to multi-task and follow through issue to completion. Good decision making skills

·         Excellent verbal and written communication skills a must

·         Knowledge of POS systems and hardware preferred

Education:  

·        Bachelors degree in business or a related field; Associated degree with telecom experience will also be considered. 

Pay and Benefits:

This is a full-time, in-house position. Compensation includes base salary plus bonus structure. Medical, Dental and Life Insurance benefits eligible after the first sixty days of employment; Other competitive benefits include Vacation, Paid Holidays, 401k, tuition reimbursement, On-Site Cafeteria, On-Site gym, Yoga etc. Granite Telecommunications promotes a drug-free workplace through pre-employment drug screening.  Please visit our website at www.granitenet.com for more info.

Corporate Recruiter:  Traci Klier — tklier@granitenet.com   —  781-884-5221 Direc