Medical Billing Functions:

• Addressing patient questions via the telephone,
• Calling insurance companies and appealing outstanding claims,
• Calling insurance companies and determining the reason for unpaid claims and
• Posting of insurance payments 

Skills/Qualifications:
Two years as a medical biller, working accounts receivables, Customer Service, Verbal Communication, Written Communication, Phone Skills, Listening, Data Entry Skills,  Word Processing, People Skills, Multi-tasking

Other Job Responsibilities are:

• Answering patient phone calls and scheduling appointments for 10 providers,
• Responding to patients by documenting incoming telephone calls, e-mails and web-based inquires; researching and answering inquires,
• Improves quality results by completing performance and continuous improvement reviews; recommending process changes,
• Oversees the call reporting and watches for patterns of abandoned calls, long hold times and brings abnormalities to the attention of the Business Manager,
• Oversees the productivity and accuracy of the other schedulers and
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Skills/Qualifications:
Customer Focus, Customer Service, Verbal Communication, Written Communication, Phone Skills, Listening, Data Entry Skills, Reporting Skills, Word Processing, People Skills, Multi-tasking