Position Purpose:

This person will contribute to our success by aiding in the installation, support and merchandising of redbox kiosks toward successful achievement of our company goals.  This individual will perform kiosk merchandising of assigned markets and light service requirements. Travel within assigned areas.

Essential Duties & Responsibilities: 

• Collects movies from machines and records counts
• Keeps daily record of product distributed to each machine,
• Provides quality customer service through regular interaction and communication with store managers, owners, employees, and redbox personnel
• Communicates status of machines and customer accounts to ROS
• Cooperates with co-workers and promotes a positive and productive working environment
• Accounts for the security of all machines, and merchandise on the route - includes reporting machine vandalism and theft as well as researching shortages/overages of movies.
• Keeps machines cleaned and maintained in proper working order - includes route maintenance as needed
• Minor component replacement including but not limited to: small motors, sensor adjustments, board replacement under the direct supervision or in support of the ROS/Level 2.
• Keeps daily inventory record of merchandise taken from warehouse stock
• Places product in machines to maximize presentation and sales
• Loads and unloads product from automobile
• Adhere to all Product Merchandising Programs, Company Machine Standards, and any special requests for products as identified by the ROS
• Light Preventative Maintenance
• Light Service as required by geographic and density conditions. Includes minor component replacement including but not limited to: small motors, sensor adjustments, board replacement under the direct supervision or in support of the ROS or Level 2.
• Small hand tools (screwdriver, pliers, cutters, hex wrenches), spare parts as directed by ROS, keys to kiosk and light box, QLM key
• Company issued vehicle only if mileage guidelines dictate
• Availability for dispatch response during normal working hours. 

Knowledge, Skills, & Abilities:

• Demonstrates strong analytical, organizational, multi-tasking and problem solving skills.
• A passion for interacting in a positive and creative manner with customers, team members and developing partners.
• Demonstrates a high-level of computer literacy, including proficiency in web-based software applications, the Windows Operating System as well as office productivity applications such as Microsoft Word, Microsoft Excel, and Microsoft Access.
• Has the ability to travel.
• Demonstrates a high degree of self-motivation.
• Has the ability to address and diplomatically resolve inter-personal conflict.
• Ability to lift 50lbs.; can bend, kneel and stand for extended periods of time.
• Must have an excellent driving record.
• MVR, drug screen and background check is required.
• Has a solid and unwavering belief in good ethics and honesty
• Highly organized and demonstrate self motivation and attention to detail.

Education: 

• A minimum of a high school diploma or equivalent is required.

Preferred Experience: 

• Background in equipment repair and maintenance.  Prefer 2-5 years of computer, computer operations, network, communications, or related technical experience.
• Prior experience in retail, merchandising, field operations or customer service

Why Should I work for redbox?

At redbox, we offer competitive base salaries and generous bonus opportunities to reward performance. Full time employees have the opportunity to participate in our comprehensive benefits package including medical, dental, vision, life, flexible spending and 401K. Part time employees can enroll in the flexible spending and 401K plans. At redbox, birthdays matter, babies matter, holidays matter, and most importantly OUR PEOPLE matter! No wonder redbox was voted one of the Best Places to work in Illinois for 2009! Come see why working for redbox rocks!

How Do I Apply?   

Please apply directly to the redbox career site via the following link:

redbox is an Equal Opportunity Employer