HBCS offers one of the most innovative work environments in the healthcare/financial services industry.  We utilize state-of-the-art technology, systems, and telecommunications applications to support our staff in the dynamic field of healthcare accounts receivable management.

Patient Account Representatives

HBCS is a leader in healthcare receivables management.  As a Patient Account Representative (Bad Debt) in a high volume call center environment, you will utilize your exceptional telephone, customer service, collections, and problem solving skills to assist patients in resolving their hospital accounts and to collect payment.  You will identify issues and research alternative insurance or payment options, while navigating and updating various patient accounting systems.

At HBCS you will be able to go further with your talent.  We recognize people as our most valuable asset.  We provide the support, the training, and the opportunities for you to make an impact.  We are as committed to our staff as we are to our clients.

Qualifications:

To qualify for this position you must possess:

• Excellent verbal and written communications skills with an emphasis on customer service.
• Computer proficiency and strong keyboard skills
• Ability to analyze and resolve problems
• Ability to simultaneously interact with the patient while updating appropriate systems
• 1 to 2 years of experience in collections and/or customer service
• Available to work 12:00 noon - 9:00pm Monday - Thursday and 8:00am - 5:00pm on Fridays
• High School diploma or equivalent

  Our total rewards package includes:

• Competitive compensation with shift differential
• Comprehensive medical and dental benefits
• Monthly performance incentives
• Tuition reimbursement
• 401(k) retirement savings plan with company match

Please apply directly at our company website at www.hbcs.org