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Job Summary

Company
NEXGEN
Location
Brockton, MA 02301
Industries
Retail
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Manager (Manager/Supervisor of Staff)
Job Reference Code
RSM - WESBM

Retail Store Manager

About the Job

Company Description:

NEXGEN, one of Sprint Nextel's largest wireless retailers in New England, is seeking energized, open-minded, hard working individuals to join our team. NEXGEN is one of the most competitive and fastest growing wireless retailers in the New England area with over 20 years of wireless experience.

 

Mission Statement:

At NEXGEN our goal is to become the dominant provider of the latest in wireless phones, wireless accessories and wireless services combined with a quick and simple retail experience.

 

Responsibilities:

Ø       Hire, train, supervise and motivate a team of Retail Sales Consultants.

Ø       Order inventory, conduct inventory audits and manage inventory shrinkage.

Ø       Insure that the store opens & closes and is properly staffed at all times.

Ø       Generate and increase the sale of wireless products & services.

Ø       Insure that every customer has an exceptional customer experience every time.

Ø       Ask for referrals 100% of the time.

Ø       Process payments for wireless service.

Ø       Merchandize and maintain retail showroom floor.

Ø       Working various hours in a retail setting, including weekends and holidays.

Ø       Provide customers with basic training on operation of phone and accessories.

Ø       Test, program, troubleshoot and repair wireless handsets to component level where applicable.

Ø       Ensure all sales and service work is properly documented and entered in accordance with applicable processes.

Ø       Maintain store cleanliness on a daily basis.

 

Preferred Qualifications:

Ø       1-2 years of retail management experience or equivalent.

Ø       Strong understanding & commitment to the importance of great customer service.

Ø       Dynamic leadership and communication skills.

Ø       Superior time management, organizational & communication skills.

Ø       Proven ability to recruit and develop a strong sales staff.

Ø       Valid driver’s license required.

 

NEXGEN offers a competitive salary, commissions and benefits package and a generous discounted wireless phone program. If you love retail, cool technology and a growing business, we want to hear from you.  Nexgen is dedicated to diversity in the workplace. Nexgen is an Equal Opportunity Employer.

 
 

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Contact Information

NEXGEN