Job Summary

Company: Perrone Group
Location: Hingham , MA 02043
Industries: Manufacturing - Other; Printing and Publishing; Advertising and PR Services
Job Type: Full Time; Employee
Years of Experience: 2+ to 5 Years
Education Level: Bachelor's Degree
Career Level: Experienced (Non-Manager)
Salary: Excellent benefits package includes medical, dental, STD, LTD, 401k, and more!

Account Manager – Direct Mail

Excellent Account Management skills – Candidate should have strong organizational, administration, telephone, interpersonal communication skills, and excellent oral and written communications skills.
Ability to thrive under pressure with strong problem solving and leadership skills.
Ability to maintain client accounts, providing status information, including timelines, client concerns, facilitating production processes, and acting as the liaison between the client and internal departments.
Accountable for retaining and assigned client base, perform duties necessary to provide excellent service to maintain existing accounts while developing additional business from those accounts.
Assist in quality control as dictated by special client requirements.
Assist in identifying and fostering process change to facility a high level of quality control and a positive client experience.
Ability to coordinate work with Operations and Technical department.
Work ticket writing experience preferred.
Demonstrate a commitment to high levels of customer service and a sense of urgency in satisfying clients.
Ensure that communications to clients are consistently accurate, timely and appropriate.