Members Plus Credit Union is seeking a part-time Loan Collector to work 15-20hrs a week. This individual will be responsible for the collections of past due mortgage loans, consumer loans and MasterCard accounts. The incumbent will be familiar with Fair Debt Collections Practices Act and ensures collection policy and procedures are in compliance with state and federal laws. Will work with the credit union’s counsel, as well as third party collection agencies in handling foreclosures, repossessions and bankruptcies.
Overview:
Contact members of the credit union with delinquent loans at the early stages of delinquency, and remind them of their payment obligations and discuss the available options for resolving delinquent loans. Prepare and send written correspondence with regard to delinquent loans, including but not limited to delinquent notices, repossession and foreclosure letters.
Maintain collection system notes regarding all collection activities and code members’ accounts to alert departments within the Credit Union of delinquent loans and other collection issues. Record actions, conversations and recommendation in the collection history notes to ensure accurate and adequate information is maintained at all times.
Prepare monthly delinquency reports for senior management. Attend a monthly, or more frequent, meeting with the CEO and assigned collection staff to review all delinquent loans and corresponding collection activities.
Qualifications/Skills/Knowledge:
Two or more years experience working in collections for a credit union, bank or financial services. High School Diploma or equivelant, degree preferred. Knowledge of collection principals and practices. P.C. Skills, Windows, Word, Excel Great communication and organizational skills
We offer a competitive salary and paid time off benefits. We are an equal opportunity employer.