Reports to: Director of Sales and Marketing

TechDevice Corporation is a growing medical device company that specializes in the design, development and contract manufacture/assembly of a broad range of Guidewires, Balloons and Balloon Catheter Assemblies. This includes products with 510(k) clearance for OEM's. TechDevice is also involved with the development of a variety of new proprietary product lines.

Responsibilities:

The Inside Sales Coordinator will be a customer service oriented person and will respond to and work inbound phone and email inquiries. Required to generate estimates and assemble quotes with a focus on quick turnaround and customer follow-up. Make outbound calls to include both existing and new customers, with a focus on cultivating a strong customer base. There will be communication with manufactures representatives and outside sales representatives. Trade show and occasional travel requirements may be required.  Technologies required to master are balloon blowing and dipping, as well as guidewire component functions including coil winding, grinding and device assembly process and techniques.

Skills Required:

• Excellent listener
  
• Comfortable talking with customers or vendors over the phone 
  
• Ability to make outbound calls to new prospects or existing customers
  
• Ability to collect information by asking questions and taking comprehensive notes
  
• Ability to speak in technical terms and require a desire and aptitude to learn with some background in technical sales a plus, but not necessary.
  
• Organization skills are important, with an ability to understand and use word, excel, outlook and windows based applications.
  
• Experience with ERP systems and CRM software
  
• Customer service experience is not required, but is a plus. (Whoever fills the position will need to be service oriented.)

• Background in technical sales is a plus, but not necessary as long as a strong willingness to learn exists as the sales process can include a number of technical issues and detail.