In order to maintain our high level of growth in the USA, we require a Customer Service Advisor to join our busy 6 person team. You will have strong customer service skills and be able to complement the team by thinking on your feet and doing what it takes to get the job done. Knowledge of car models and makes would be useful. Computer skills are essential.
Duties include:
· Explaining our repair procedure and other options available to customers
· Providing customers with updates on their products
· Liaising with the workshop for progress on repairs and stock availability
· Answering email enquiries
· Invoicing for jobs
· Meeting targets
· Promoting first class customer service
The ideal candidate will:
· Have a minimum of 2 years experience in the relevant skill areas
· Have an Associates Degree
· Be a very hands on, action oriented individual with a desire to see things through from beginning to end
· Have a can-do attitude
What we can offer:
· Competitive annual salary
· Performance related bonuses
· 25 vacation days
· Excellent benefits package
BBA-Reman are a fast growing automotive company. We have facilities in the USA, Canada, India and across Europe, and we are looking to expand further this year. We still have a startup mentality and all new staff need to be able to proactively help to drive the company forwards.