The associate is responsible for the functions below, in addition to other duties as assigned:
- Ensure prompt service in the Pharmacy department by assisting customers and operating the cash register.
- Accept customer and prescription information, including refill authorization, from doctor’s offices where permitted by state law.
- Retrieve the appropriate medication from inventory where permitted by state law.
- Create prescription labels and put them on prescription containers where permitted by state law.
- Place medication into prescription containers where permitted by state law.
- Reconstitute oral liquids where permitted by state law.
- Combine medication for dispensing to customers where permitted by state law.
- Input customer and prescription data into the computer system where permitted by law.
- Complete paperwork related to filling prescriptions.
- Assist with maintaining the Pharmacy department by keeping it clean and in order.
Supervisory Responsibilities
- This position currently has no supervisory responsibilities.
Education and/or Experience
- High school diploma or general education degree (GED), plus 1 year experience in retail and/or pharmacy operations; or equivalent combination of education and experience.
The following qualities are required:
- Minimum age of 18 years old as required by state law.
- Ability to pass drug test.
- Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
- Ability to preserve confidentiality of information.
- Ability and willingness to move with purpose and a strong sense of urgency.
- Ability to work weekends on a frequent basis.
- Ability to work extended days on a rare basis.
- Ability to work day or evening hours.
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks/projects.
- Familiarity with industry/technical terms and processes.
- Ability to work within strict time frames and resolute deadlines.
- Excellent customer service skills.
The following qualities are helpful:
- Ten-key punch speed of four thousand (4,000) SPH.
- Typing speed of forty (40) WPM.
- Knowledge of brand and generic drugs by name.
Certificates, Licenses, and/or Registrations
This position requires Pharmacy Technician certification where required by state law.