Litle & Co. is looking for an experienced leader who will work closely with the Director, Risk Management and Litle’s risk team to review potential merchant risk and manage ongoing monitoring to the existing merchant base.  The Risk Analyst is responsible for performing underwriting, identifying operational concerns, communicating concerns with risk, working with the merchants to correct operational issues, and working with Relationship Management and Sales to identify merchants with fraud issues so as to improve merchant operations.  This is a great opportunity to contribute to a rapidly growing company in an exciting industry. 

Responsibilities:

• Perform underwriting on potential and new customers, including credit analysis and long term credit monitoring of customers


• Develop and implement strategies to support the onboarding of new merchants and persistent monitoring of the merchant base. (Strategies will include website reviews, operational audits, identifying FTC issues, etc.)


• Collect, evaluate, and maintain data concerning merchant processing thresholds, chargeback ratios, and card association programs so as to proactively work with the merchant base to mitigate unnecessary risk.


• Help to identify and implement corrective action where appropriate.


• Act as liaison between merchant services, sales and risk in providing valuable information for underwriting purposes.


• Work closely with Relationship Management and Sales and communicate concerns to the merchant base


• Ensure operational issues are addressed.


• Ensure adherence to credit policy and credit card association regulations with all new credit applications.


• Assist Sales Reps and Relationship Managers with customer inquiries regarding underwriting and risk mitigation.


• Promote effective lines of communication and model consistently internally and externally.


• Perform other duties and responsibilities as assigned.

Qualifications:

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  Prefer candidate with Financial, Accounting or Underwriting


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  Experience in payment processing, merchant processing, and credit card issuing or alternative payments is a plus.


• An understanding of association monitoring programs and fraud mitigation is a plus.


• Outstanding written and verbal communication skills and experience dealing with individuals in all positions of a company’s hierarchy.


• Ability to function in a fast-paced environment and adapt to process and environment changes.


• Strong analytical ability.


• Ability to resolve complex issues.


• Ability to follow all company and departmental policies and procedures.


• Expertise in Microsoft Office, specifically Excel and PowerPoint.


• Bachelor’s Degree in Finance or Accounting a plus.

About Litle & Co.

Litle & Co. is a leading payments platform for merchants who sell goods and services directly to consumers. Providing transaction processing and consultative merchant services for card-not-present and alternative payments, the Litle & Co. payments platform is engineered specifically to meet the needs of companies in Direct Response (DRTV, radio, print), Internet and Multichannel Retail (including catalogs), and Online Services. Founded in 2001, and based in Lowell, Massachusetts, Litle & Co.’s growth has been acknowledged by a No.1 Inc. 500 ranking (2006) and a No.8 Entrepreneur Hot 100 ranking (2008).   For more information or to contact us, visit www.litle.com

Equal Opportunity Employer